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Digital Product Designer and Web Developer

Discovery. Design. Delivery. Repeat.

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About me in a nutshell

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My name is Lukasz Swigowski and I am a Product Designer and Web Developer based in Edinburgh. A strong all rounder. Design thinking master with Acessibility and Inclusive Design mindset. I am currently Senior User Experience Designer at NHS Eductaion for Scotland1. Previously UI and Interaction Lead at NDS Scotland2 and UI/UX Designer at Student Loans Company3.

I have been designing and creating web products more than years focusing on UX, UI, and Product Design. I hold a Bachelor of Engineering with Honours degree in Web Technologies. I am certified Scrum Master and IBM Design Thinking Co-creator and other.

BEng Web Technologies

IBM Design Thinking Creator

Scrum Master Accredited Certification

Product Strategy Micro-Certification (PSC)™️

Brands and services I worked with

User experience

Analyzing and evaluating users' needs and behaviours. Designing and prototyping custom functional solutions.

User interface

Converting all ideas and concepts into pixels, vectors, things you can click or touch.

Web development

Using modern technologies to develop and enhance requirements. Making code compatible with standards.

Design process

Everybody knows how important design and development process is. Every single project needs unique and reliable process to achieve planned goals. I use Agile principles and values4 to make entire process more effective. I practice Enterprise Design Thinking®, Double Diamond, Scrum, Kanban, LeanUX or Test-driven Development as my primary framework

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1. Understand

2. Create

3. Deliver


Understanding of the problem

1:1 interviews

Diary studies



Analyzing observations and synthesizing them

Card sorting

Empathy mapping

Journey mapping


Generating ideas and concepts


User Stories

Design principles


Producing specific features of the product





Checking the complete product

A/B testing

Usability testing

Expert review


Resources and tools

I'd like to share with you some of my resources. This would be helpful for your planning, controlling your processes and creating workshops. Files are mostly under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)5 licence.

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Design specification

Template to describe details of the project for designers and developers.
(87KB -.docx Word document)

CC BY-SA 4.0

Empathy map

Creating empathy map for different user groups.
(76KB - .pdf file)

CC BY-SA 4.0

Red Route Analysis

Identify which tasks are used frequently and by the largest audience.
(56KB - .pdf file)

CC BY-SA 4.0

Persona sheet

Creating quick personas. Ideal resource for the workshops.
(112KB - .pdf file)

CC BY-SA 4.0

MoSCoW sheet

Printable sheet to prioritize your requirements.
(82KB - .pdf file)

CC BY-SA 4.0

Paper for designers

Gridded and doted paper sheets ready to print. Standard and whitelines
(287KB - .zip file)

CC BY-SA 4.0


[ 1 ] NHS Education for Scotland (NES) is the national special NHS health board with a responsibility to develop and deliver education and training for those people who work in NHS Scotland. NES is responsible for developing and delivering healthcare education and training for the NHS, health and social care sector and other public bodies [ ↵ Go back ]

[ 2 ] NES Digital Service (NDS) was set up by the Scottish Government in June 2018, following the publication of the Digital Health and Care Strategy for Scotland. NDS have been transformed into NES Technolodgy Service [ ↵ Go back ]

[ 3 ] Student Loans Company is a non-profit making government-owned organisation that administers loans and grants to students in universities and colleges in the UK. SLC is an executive non-departmental public body, sponsored by the Department for Education. [ ↵ Go back ]

[ 4 ] The four core values and 12 principles of Agile software development is stated by the (good old) Agile Manifesto. [ ↵ Go back ]

[ 5 ] Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) - you can copy and redistribute the material in any medium or format and/or remix, transform, and build upon the material for any purpose, even commercially. [ ↵ Go back ]